Warranty & Returns

Warranty period

New parts supplied by Super Engine Works carry a 12-month warranty from the date of delivery against manufacturing defects.

What is covered

• Manufacturing defects in material or workmanship.
• Parts that do not match the part number or fitment confirmed in the quotation.
• Damage that occurred before delivery (transport damage reported within 7 days).

What is not covered

• Normal wear of consumable parts (rings, bearings, gaskets used in service).
• Damage from incorrect installation, wrong torque, foreign objects, overheating, or use outside the engine's specified limits.
• Damage from modified, tuned or racing engines where the part was not specified for that use.
• Labour, towing, downtime or other consequential costs.

Inspection on arrival

Please inspect the goods within 7 days of delivery and report any shortage, wrong item or transport damage with photos. After 7 days we treat the delivery as accepted.

If something is wrong

1. Send photos and a short description, plus the invoice number.
2. We confirm the cause — usually within 2 working days.
3. If it is our error (wrong part, wrong fitment, damaged in transit), we replace the part or refund it. Return shipping in that case is on us.
4. If it is a warranty defect, we replace the part; shipping cost is shared or covered depending on the case.

Returns

Returns are accepted for wrong or defective items. Please contact us before sending anything back — unannounced returns cannot be processed. Custom-ordered or specially sourced parts are not returnable unless defective.

These terms were last updated on 15 November 2026. If anything here is unclear for your order, ask before you pay — we would rather answer a question than have a problem later.